FAQS – Zendium
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FAQS

Buying Zendium

Where is my order?
Once your order has shipped, we’ll send you a confirmation email which will have a Royal Mail tracking number. If you have trouble or haven't received your products on time, you can contact our friendly delivery team at customerservices@intervino.co.uk.

When can I expect my order?
Shipping takes approximately 3-5 business days. We'll notify you once your order is dispatched, and you can track it using the Royal Mail tracking number we provide.
 
I’ve noticed a mistake! Can I change my order?
We can amend your details and address, you just need to let us know within 2 hours of placing your order. Please contact our friendly Customer Services Team at customerservices@intervino.co.uk or call 01507 602101 (our offices are open 9:00am – 5:00pm Monday to Friday). 
 

Can I cancel my subscription? 
You can cancel your subscription anytime. Unfortunately, if your next order has already been processed, your cancellation won’t take effect until you’ve received the final package.

How can I pay?
We accept all major Debit and Credit cards. You can also pay using Paypal.
 
Can I order items to be delivered outside the UK?
Unfortunately we are unable to ship internationally and can only deliver within the UK.
 
What if my order is incorrect/damaged on delivery?

If you find an issue with your order please let our friendly Customer Services Team know as soon as possible. You can contact them at customerservices@intervino.co.uk or call 01507 602101. Please note you will need to provide a photograph of the issue and having received proof of incorrect/damaged or defective products we will either refund you or offer you a replacement.

About Zendium

How does Zendium work?
We have 100 billion bacteria our mouths, some of them are known to be associated with keeping our teeth and gums healthy (good bacteria), while others are associated with dental problems (bad bacteria). Under healthy conditions, there is a balance between the bacteria that live in your mouth.
Saliva contains a wide variety of protective components, including enzymes and proteins that helps maintain a healthy mouth. Zendium contains some of the enzyme and proteins naturally present in our mouth. A ground breaking study carried out by Zendium revealed that its unique protein and enzyme formula is clinically proven to boost the good bacteria in your mouth and reduce the bad. Zendium’s unique formula, with natural enzymes and proteins, helps give you strong teeth, healthy gums and up to 12h fresher breath.
 
Who is Zendium suitable for?
Zendium is suitable for all dental care needs and because of its mild formulation it is particularly suitable for people with sensitive mouths, such as pregnant women and people prone to mouth ulcers and dry mouth.
 
Does Zendium offer the same protection as my regular toothpaste?
Yes, Zendium offers the same protection as other toothpastes but with a different approach. Zendium is a new kind of daily toothpaste that works in harmony with the mouth’s natural protection systems to promote all-round oral health. Zendium’s specifically designed combination of enzymes and protein work with saliva to boost the good bacteria in your mouth and reduce the bad bacteria, and in addition helps to give you strong teeth, healthy gums and up to 12h fresher breath. It also has fluoride that strengthens teeth and helps prevent cavities.
 
Where can I find more information on ingredients?
Within our website on the product specific pages you will find the ingredients lists for each product that we sell.
 
Does Zendium contain fluoride?
Zendium contains fluoride because it is a well-known and effective anti-cavity agent. Fluoride has been proven to deliver good anti-cavity benefits in scientific studies.
 
Have another product related query?
Our customer careline contact number is: 0800 028 0173. We would love to hear from you.